In July 2024, we began work on a new Strategic Plan for 2025-30. This plan will not only guide our work for the next five years, it also marks the beginning of a new chapter as it is our first plan since Peel Children’s Centre and Nexus Youth Services amalgamated to become EveryMind Mental Health Services in 2020.
Given the rapidly changing environment, it was critically important that this Strategic Plan consider a significant breadth and depth of engagement and input from those within our organization as well as our community; EveryMind staff; the voices of children, youth and families and local, regional and provincial partners, including partners whose perspective cuts across sectors and mandates.
To support this broad conversation, a Strategic Planning Committee made up of members of our Board of Directors, leadership team and frontline staff members was created. The Committee ensured the strategic planning process was customized to EveryMind’s circumstances and needs, taking into account our DEI Strategy and other internal frameworks, and used inclusive methodology, rich with authentic engagement and dialogue. External strategic planning consultants were engaged to facilitate and guide us.
The process included fulsome staff participation through surveys, townhalls, visioning sessions and focus groups, interviews with a range of key external partners from across sectors, and sustained input from our Youth and Family Advisory Council. The consulting team also met with the Board and the Senior Team for leadership perspectives on the strategic planning process.
The result is a plan that not only stays true to our core tenet of providing hope, but also helps us focus on what is most important for achieving our mission, inspires us to turn our vision into action, and aligns with our values.
Our Strategic Directions for 2025-2030
1. Excellence in Care
Strengthen our partnership with clients, families and caregivers to deliver an inclusive, high quality care experience and outcome.
- Elevate the role of children, youth, families and caregivers in shaping their care journey
- Integrate culturally responsive and safety-centred practices throughout our work
- Adopt creative solutions to provide timely, equitable access to mental health care that meets client needs
- Advance quality of services and outcomes through evidence-informed approaches and promising practices
2. Connected Care
With partners, create integrated, community-based networks of care to deliver an inclusive and seamless client journey.
- Advance cross-sector collaborations to coordinate and align care across health, education and community systems
- Promote health equity and remove barriers to access across the continuum of care
- Increase community capacity and resources to support mental health care and wellbeing for children and youth
- Increase awareness and recognition of EveryMind’s role and impact as a mental health service provider
3. Empowering Our People
Foster a healthy, vibrant and inclusive organization and culture where all staff contribute, learn, grow, and flourish.
Promote a person-centred workplace where accountability, continuous learning, and professional growth are part of everyday practice
Cultivate a highly-connected and engaged workforce, where we live our vision, mission and values, and celebrate our accomplishments
Be an employer of choice with a focus on recruiting, growing and retaining talent and developing leadership
4. A Future Ready Organization
Strengthen our capacity to further our Mission and contribute to a stronger, more impactful Child and Youth Mental Health system.
- Advance strategic relationships and influence policy directions that contribute to child and youth mental health system development and service capacity
- Invest in business solutions, data and analytics to drive improvement and growth
- Leverage technology and infrastructure for operational efficiencies, excellence and innovation